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7.1 User-centred design (UCD)

7.1 User-centred design (UCD)

The fundamental principle of UCD is understanding the needs of the users is the key to designing the best products and services. IB Syllabus – Higher Level   A designer must consider the needs, wants and limitations of the end user within every element of...
7.2 Usability

7.2 Usability

Easy to use intuitive interface design allows new operators to quickly become competent in the basic operations of a product. Good user interface design can be the discriminating factor for a consumer’s level of customer satisfaction or frustration in their...
7.3 Strategies for user research

7.3 Strategies for user research

When carrying out user research, user populations can be classified into groups depending on age, gender and physical condition. This can allow the designer to gather detailed feedback to generate insights for design development that are particular to each group....