by Hopley | August 3, 2015 | 7.4 Strategies for user-centred design (UCD)
Is it ever possible to eliminate the effect of the observer? TOK This article from FastCoDesign shows how IDEO is trying to develop “better listeners”. This is obviously a critical trait for any researcher to have when undertaking interviews and...
by Hopley | August 1, 2015 | 7.4 Strategies for user-centred design (UCD)
For designers to successfully integrate usability into the design process, they require a holistic understanding of how a product, service or system is used. Designers must identify user requirements through the use of careful observation and interviews. A clear...
